SITE PRIVACY POLICY
• INTRODUCTION
We treat seriously and responsibly the confidentiality of personal data and
their security is a priority for us.
That is why we are committed to respect the new rules imposed by the
European Regulation no. 2016/679 referred to as the "Regulation" as regards
the processing of personal data and the free movement of such data.
We also inform you about the rights you have and we will guide you on how
to exercise them.
This document is relevant to you as the undersigned's website user and the data subject and our obligations subsist as long as your data,
regardless of the form in which they are stored, are retained in our
records either as a result of a legitimate interest, a legal/contractual
obligation of ours, either as a result of your express agreement.
• ABOUT US
Fitness Scandinavia SRL is a commercial company whose main activity is the
vocational training of adults as professionals in the field of professional
fitness and nutrition, as well as the organization of physical training
sessions and events promoting physical activity and a healthy lifestyle
through workshops, camps, conventions and conferences for movement, fitness
and wellness lovers.
Our registered office lies in Bucharest, Sector 1, Str. Virgil Madgearu nr.
25D, et. 4, ap. 12, and we have a secondary office at the address in
Bucharest, Str. Puțul lui Zamfir nr. 39, et. 4, Sector 1.
The company's legal representative is Richmond Bachia and he can be
contacted by mail at the secondary office's address.
Regarding the GDPR Regulation, Fitness Scandinavia SRL is a personal data controller and can be contacted at:
- Email:
dataprotection@fitness-scandinavia.ro
,
- Phone: 0786 200
536.
- Address: Bucharest,
Str. Puțul lui Zamfir nr. 39, et. 4, Sector 1.
• WHAT WE DATA COLLECT AND HOW WE COLLECT THEM
We only use the information strictly necessary and relevant to our business
and your consumer needs and we collect them through our site hosted and
managed in Romania.
We obtain your data, mainly because you choose to disclose them to us
voluntarily but also by automatic capture.
While you can visit our site without having to disclose your identity, you
can directly provide us with your personal data when you use:
1. The order form to buy products and/or services from us.
Your data referring to name, surname, contact information (email and
phone), home city are typed by you in view of subscribing to the various
events of interest/ordering a specific product.
Using the order form in the online store area you provide us with personal
data such as your name and surname, delivery and billing address, email and
phone, data which we use to accept and process your order and to
communicate in the event of unforeseen circumstances.
If you do not agree to disclose the requested information, we may not be
able to honor your product/service order or your request to participate in
the event.
2. The newsletter form through which we send you marketing and
advertising materials using your identification data such as your name and
surname, and your e-mail address information.
We will only send you communications about the news in our offer if you
have chosen so.
You can choose to change your mind at any time and withdraw your consent by
accessing the button called "unsubscribe" according to the instructions
included at the end of the newsletter e-mail.
3. The customer relationship contact form in which you fill in your
identification and contact details and communicate them to us in order to
respond to your requests.
4. The comment form in the site's blog area, in which we ask you to
identify yourself and post your comments and opinions about the topic of
our posts in this area of the site.
We use this information to continually improve the content of the site and
site's blog and to fill it out with topics of interest to visitors and
users.
5. The affiliation form in which you identify yourself but which you
fill out as a legal or contractual representative on behalf of the company
you represent and which meets the standards of affiliation.
At the same time, in order to ensure your security and of the undersigned's
staff and property, the public spaces of the locations where Fitness
Scandinavia SRL operates are subject to video surveillance, our company
thus collecting personal data and automatically capturing your image by
cameras.
The private areas in which the training takes place, except for exams
and/or practical tests are not subject to automated video surveillance.
Video surveillance in these spaces will be done solely on the grounds of
your express written consent.
Actual examinations and practical tests will be video-recorded to
discourage fraud attempts and/or to preserve the evidence for potential
complaints about the results.
Also, in public events that we organize, and exclusively in connection with
your public activity within these events, it is possible to capture your
image in photo/video format and use it by publishing it on our site or on
social networks in order to promote our activity and services.
The undersigned can take photographs and use images with private activities
carried out in public places, at public events and processes them only in
good faith and in the case of a legitimate interest (e.g. capturing
unlawful acts).
Capturing and using a person's photo constitutes a personal data processing
activity of the person in question, and in accordance with the law, you
have the right to object to the processing of the image, and you may ask us
to delete it at your request, which you do not have to motivate.
Automatic data capture
is done through:
- cookie technology: cookie represents a piece of information
transmitted from the web page, saved by the browser on your computer's hard
drive, and which we can access later. It stores the statistical information
needed for a webpage to customize the browsing session (e.g. by displaying
dynamic images with products of interest) such as previously visited web
pages, downloads, Internet provider used, site visitor's country of origin.
We only collect and process the data provided by cookie technology if you
allow us to do so through the settings you make on your browser.
- standard web server logs that provide us with statistical
information on the number of visitors and allow us to evaluate the
technical capacity of our page.
Through them, we collect some IP address information, but these are not
able to identify you directly but to provide us with statistical data about
the traffic on the page.
- Google Analytics that helps us measure and evaluate the
effectiveness of our advertising and how visitors use our web site.
- Facebook pixel or other Facebook technologies - we use Facebook
Pixel as an analytical tool that allows us to measure the effectiveness of
advertising activities. We use the data provided by the pixel to:
o ensure that our ads are displayed to the right people;
o take advantage of the advertising tools offered by Facebook.
In order to give or withdraw your consent regarding automated data
processing through the programs or technologies listed in full and
described in detail in the "Cookies Policy", you can set whether to enable
or disable them according to your preferences.
This option is made available to you either in the welcome and
warning message about the use of cookies you receive when you access our
site, or by using the GDPR button that will remain active and
displayed/posted to the left of the screen the whole time you browse the
site.
For more information, you can access our cookie policy here.
If you choose to navigate without these technologies or programs, some
functions or features of the site will not work.
By filling in all the forms posted on the site and accepting the full use
of automated capture programs and technologies, we will collect the
following data:
- identity data: surname and name,
- contact details: email address, telephone, if applicable, delivery
and billing address,
- business transaction data: services and products purchased from us,
payment method,
- technical data: login data, including IP, operating system and
platform, browser identification, location, technologies used on the
devices used to access the site,
- usage data:
of the website, of our products and services,
- marketing data: your preferences to receive information from us or
from third parties.
• PURPOSE OF COLLECTION AND THE LEGAL BASIS
We collect your information for determined and legitimate purposes
including but not limited to the following:
• in case you enroll in our courses or buy products from us:
- in order to conclude and
execute a sales/service contract
- in order to fulfill the
contractual obligations towards you,
- in order to comply with
special legislation in the field of adult vocational training,
- in order to comply with
special legislation in the field of taxation,
• if you have expressly given your consent regarding receiving
marketing communications and advertising: in order to carry out activities
specific to direct marketing.
• in other situations:
- in order to protect
the security of our goods and personnel,
- in order to improve
our services and your shopping experience on our site,
- in order to prevent fraud and to
preserve evidence.
• The legal basis for the processing of these data is:
- legal (art. 6
letter c of the GDPR Regulation), respectively the processing is necessary
in order to fulfill legal obligations that we have as a trader and provider
of adult vocational training courses
- contractual (art.
6 letter b of the GDPR Regulation), respectively the processing is
necessary for the conclusion and execution of a contract between you and
us, having as object the provision of services or supply of goods,
- our legitimate interest (art. 6 letter f of the GDPR Regulation) -
in the case of using cookies and other technologies.
- consent (art. 6
letter a of the GDPR Regulation), in the case of using your data for
marketing and advertising and in the case of video surveillance of private
premises owned/operated by the undersigned.
We also process your data for the following purposes:
- in order to solve your
requests - we will use your data to respond to any requests, demands,
complaints, or any other questions you may have.
- in order to respond to
authorities' requests or to process data in other cases where the law
compels us. Sometimes we may have a legal obligation to communicate your
data to certain authorities, to store your data for a certain period, or to
process your data in a different way.
- in order to be able to
perform transactions, restructurings or other operations. In the case of
some transactions, it is possible to disclose data to potential purchasers
or their consultants or authorities, although we will reduce this
disclosure of personal data as much as possible by specifically filtering
their nature according to the specifics of the operation. In this case,
processing will take place based on our legitimate interests or the
fulfilment of legal obligations.
- in order to defend our
rights and interests or those of others in administrative, amicable or in
court proceedings. We may process your data to determine, exercise or
defend our rights or interests or those of other persons before courts,
bailiffs, notaries, other public authorities, arbitration tribunals,
mediators or other public or private bodies that solve disputes, before our
lawyers, consultants (such as auditors or experts or specialists) or other
public or private natural or legal persons involved in those disputes. In
this situation, we will process your personal data, as appropriate, by
virtue of our legal obligations or our legitimate interests.
- in order to prevent
fraud. We can process your data by sending them to authorities with
criminal, economic, financial investigation attributions, auditors,
lawyers, etc. The processing is justified by our legitimate interests in
preventing frauds and other unlawful acts in our activity or, as the case
may be, by our legal obligations to ensure the legality of our operations.
Insofar as we use the information collected for purposes other than the
above, we will expressly request your consent and inform you of your new
rights in such a situation.
• IMPOSSIBILITY / REFUSAL TO PROVIDE US WITH CERTAIN PERSONAL DATA
If you disable certain types of cookies, you will most likely not be able
to use our site under normal parameters.
If you do not provide the requested information, we may not be able to
process your request and to provide you with the products or services of
interest.
• USERS
Your data are used by Fitness Scandinavia SRL and we will never distribute
the personal information to a third party for purposes other than those
mentioned in this Policy.
We may transmit your personal data to our trusted partners who are able to
provide guarantees regarding the security and confidentiality of your data
and process them only in accordance with our instructions.
Our partners are generally third-party service providers with whom we
collaborate and who work in fields such as IT services and maintenance,
hosting databases nationally and in the EU, behavioral analysis services
(Google Analytics, Facebook), accounting and taxation, legal consultancy
and assistance, marketing, finance, advertising, payment processing,
shipping or other services, public authorities.
• STORAGE PLACE
The company's physical and electronic database containing personal data is
hosted/stored on secure servers in Romania.
Insofar as we transfer certain personal data to entities located in the
European Union or outside the Union, including in countries where the
European Commission has not recognized an adequate level of personal data
protection, we will take steps to protect your rights and interests.
Transfers will be protected by contract terms or other safeguards such as
the certification schemes of which it is part and the Privacy Shield for
the protection of personal data transferred from within the EU to the
United States of America.
• SECURITY MEASURES
Although your data are collected online, some of them are stored on paper
(e.g. invoices).
Fitness Scandinavia is particularly concerned about the implementation of
effective security measures to protect your personal data and avoid
security breaches in terms of both electronically stored and physical
information.
Regardless of the storage method, your data are stored in secure
environments that are protected against unauthorized access, use,
disclosure, modification or destruction.
We have also implemented special measures of network security and data
transfer, infrastructure auditing and testing, trained personnel, etc.
• STORAGE PERIOD
If we process your data to perform pre-contractual/contractual obligations,
we will store the data for as long as necessary for the performance of the
contract and for a further subsequent period which may be:
- 24 months from the
date of the last visit in the case of those orders placed but not paid,
- 30 days for
automatically captured shopping cart data for incomplete/failed/canceled
orders,
- 60 months for
online information on finished orders.
If we process your data by virtue of a legal obligation or in the public
interest, we will store the data for as long as it is necessary to comply
with legal obligations or as long as the interest is qualified as being of
public utility.
If we process your data to protect our legitimate business interests, we
will store the data until you ask us to stop, unless we can demonstrate
that the reason we collect and store is a priority over your interests,
rights and freedoms.
If we process your data based on your express agreement, we will store the
data until you ask us to stop.
• AUTOMATED DECISION-MAKING PROCESS
Fitness Scandinavia SRL does not use automated processes that can produce
legal effects concerning you or that may affect you in a significant
manner.
• YOUR RIGHTS AND HOW TO EXERCISE THEM
Under the GDPR Regulation you have the following rights:
1. The right to information -
you have the right to know if your personal data are processed, what data
are collected, where they are obtained and why, by whom they are processed,
for what period and if these data are subject to automated processing
capable of producing legal effects or affect you in a meaningful way.
2. The Right of access - You have the
right to access, free of charge and at reasonable time intervals, the data
collected from you / about you. This includes your right to request and
obtain a copy of your personal data collected.
3. The Right to update / rectify - you
have the right to request the rectification or update of your personal data
that are inaccurate or incomplete.
4. The right to erasure - if you have
withdrawn your consent, you object to the processing of the data, the
processing does not comply with the provisions of the Regulation or is no
longer necessary for the purposes for which the data have been collected
and processed, you may request that your personal data be erased from our
records.
5. The right to restriction of processing - if certain conditions
apply, you have the right to restrict the processing of your personal data.
6. The right to object - in some
cases, you have the right to object to the processing of your personal
data, for example in the case of direct marketing.
7. The right to object to automated processing - If your personal data are subject to
automated processing, including profiling, which may produce legal effects
or affect you in a significant manner, you are entitled to ask us to
exclude your data from any automated decision-making process.
8. The right to data portability - You have
the right to obtain your personal data in an appropriate format or, if
possible, by transferring them directly from one controller to another.
9. The right to assistance from the supervisory authority - You have
the right to seek the assistance of a supervisory authority and the right
to other remedies, such as claiming damages.
10. The right to withdraw consent - You have the right to
withdraw your consent at any time. Withdrawal of consent does not affect
the lawfulness of the processing prior to its withdrawal.
11. The right to file a complaint - if you want to file
a complaint about how we process your personal data, contact us at:
- Email:
dataprotection@fitness-scandinavia.ro
,
- Phone: 0786 200 536.
- Address: Bucharest, Str. Puțul lui Zamfir nr. 39, et. 4, Sector
1.
We ensure that all your complaints are treated seriously, professionally
and in full confidentiality.
However, if you are unhappy with the way we respond to your complaints, you
can address the authorities that have a controlling role on our personal
data activity.
In Romania, this authority is represented by the National Supervisory
Authority for Personal Data Processing, whose contact information is:
Address
: B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, 010336, Bucharest,
Romania.
Phone
: +40.318.059.211 or +40.318.059.212.
E-mail
: anspdcp@dataprotection.ro
Cookies policy
1.
Introduction
Since our site uses cookies, this policy tells you what kind and how many
cookie modules are active, what data are collected through cookies, where
they are stored, and the identity of the people they are sent to.
This Cookie Policy applies to all users of the www.fitness-scandinavia.ro
website.
Insofar as these cookies are not strictly necessary for the operation of
the site and/or the supply of our products/services, we will inform you and
offer you the option of choosing to enable or disable cookies when browsing
on our site.
2. What are cookies?
Throughout this policy, the term cookies will designate cookie
modules as well as any similar automated technology of collecting data from
our site's users.
In essence, the term cookies designates small files that contain an
identifier (a string of letters and numbers) that are placed in the user's
browser (e.g. Internet Explorer, Firefox, Chrome) by a web server when the
user visits the site associated with the respective web server and they are
stored on the user's computer, mobile terminal or other equipment from
which the user accesses the Internet.
The identifier is sent back to the server each time the browser requests /
accesses the web page.
Cookies are completely "passive" as they do not contain software, viruses
or spyware, and cannot access the information on the user's hard drive.
From a technical point of view, only the web server that sent the cookie
can access it again when a user returns to the web site associated with
that web-server.
3.
For how long are cookies stored on the equipment used?
Depending on their lifespan cookies have been classified into "persistent"
and "session" cookies.
A persistent, permanent cookie will be stored by a web browser on
the hard drive of a computer or device and will remain valid until the date
set as its own lifetime, unless it is deleted by the user before the
expiration date.
A session cookie, on the other hand, will expire at the end of the
user session when the web browser is closed or when the user exits the
site.
4. The role of cookies and the goal pursued
We use cookies in particular to provide users of this website with a better
browsing experience and services tailored to the needs and interests of
each user.
Thus, for us, cookies play an important role in facilitating the access and
delivery of services that the user enjoys, such as:
- customizing certain settings
regarding the language in which the site is viewed, the currency in which
certain prices or rates are expressed,
- ensuring a quick and easy
interaction between users and the website, and user-friendly replay of
activities on the following site visits by storing options for different
products (quantity, other details etc.) / events, facilitating access to
the created account, keeping the shopping cart content when you continue to
browse the site.
We also use cookies to get a true image of how visitors are using the site
so we can make it more efficient and accessible to them.
We use cookies especially for:
a) login - to identify new and previous users when
visiting or using our site;
b) determining the login settings - to find out if
you are logged in to our website and for how long;
c) analyzing the shopping cart - to analyze
the shopping cart but also to keep the products in in your cart as you
browse our web site;
d) customization - to store information about your
preferences and personalize our site for you;
e) security - we use cookies as an element of
security measures used to protect user accounts, including preventing
fraudulent use of login data and to protect our site and our services in
general;
f) advertising - to help us show
relevant ads for each user;
g) analysis - to analyze the use and performance of
our site and services;
h) cookie consent - to store your preferences for cookie
usage in general.
Although the site www.fitness-scandinavia.ro is owned by us, certain
sections of the content on the website may be provided through third
parties, in which case these cookies are referred to as "third party
cookies".
Third party cookies are also required to comply with the data protection
and privacy policies displayed on this website.
These cookies may come from the following third parties: Google Analytics,
Facebook, and can be used anonymously to store a user's interests so as to
deliver the most user-friendly advertising.
Google Analytics collects information about the use of the site through
cookies, and later uses this information to generate statistical reports.
Google's own privacy policy is available at:
https://www.google.com/policies/privacy/.
Facebook's own privacy policy is available at
https://www.facebook.com/policies/cookies/
.
5. What information can be collected through cookies?
Cookies are able to transmit various information such as:
- user settings and preferences
(language used, font type and size),
- geographic location,
- the currency used,
- products in the virtual
shopping cart (in the case of e-commerce sites),
- navigation activity (frequency
of site visits, areas of interest and duration of the visit),
- account password,
- invoice details,
- previous purchases,
- areas of interest (products /
services / events).
6. Consequences of using cookies
Cookies are a potential risk factor for personal data protection because
they are able to identify, store and transmit data about the identity,
preferences and activity / behavior of site users.
Cookies themselves do not require personal information to be used and, in
most cases, do not personally identify Internet users directly.
7. What cookies we use on the site and what data we collect through
them?
PHPSESSID
Source: local
Persistence: Until the navigation session ends.
Role: Makes it possible to translate data from one page to another for the
current session.
sess_id
Source: local
Persistence: Until the navigation session ends.
Role: Makes possible the translation of data from one page to another for
the current session.
user_logged_in
Source: local
Persistence: Until the navigation session ends.
Role: Makes possible the translation of data from one page to another for
the current session.
posturi_de
Source: Fitness-Scandinavia
Persistence: Until the navigation session ends.
Role: Remembers the ID of the last author whose items have been viewed.
ads
Source: Fitness-Scandinavia
Persistence: 24 hours
Role: Contains Current Date ("Today") used to count clicks on banner ads.
p
Source: Fitness-Scandinavia
Persistence: 1 year
Role: Contains vote ID, if a person voted in a poll.
Category
Source: Fitness-Scandinavia
Persistence: Until the navigation session ends.
Role: Contains vote ID, if a person voted in a poll.
user_remember_login
Source: Fitness-Scandinavia
Persistence: 1 year
Role: Remembers if the user has checked the "Remember me" box on a login
page.
Fr
Source: facebook.com
Persistence: 3 months
Role: This cookie sends the encrypted Facebook ID and the browser ID used
for selection, remarketing, and tracking of Facebook users.
Dpr
Source: facebook.com
Persistence: Until the navigation session ends.
Role: This cookie is used by Facebook to measure the performance of the
page.
Datr
Source: facebook.com
Persistence: 2 years
Role: This cookie identifies your browser for security and site integrity
purposes, for recovering Facebook account and identifying compromised
Facebook accounts.
Wd
Source: facebook.com
Persistence: Until the navigation session ends.
Role: This cookie is used by Facebook to measure the performance of the
page.
_ga
Source: Google Analytics
Persistence: 1 year
Role: Stores anonymous information about user interaction with the site
(e.g. time and date of interaction with various marketing materials or
pages that brought the user to the site).
Details:
https://policies.google.com/technologies/types
_gid
Source: Google Analytics
Persistence: 24 ore
Role: Stores anonymous information about user interaction with the site
(e.g. time and date of interaction with various marketing materials or
pages that brought the user to the site).
Details:
https://policies.google.com/technologies/types
_gat
Source: Google Analytics
Persistence: 1 minute
Role: This cookie is used by Google Tag Manager to identify users and
events on the site and how they interact with our site. The data collected
are anonymous.
Details:
https://policies.google.com/technologies/types
.
Subsequent to using Google Analytics technology:
IDE
Source: doubleclick.net
Persistence: 2 years
Role: Used by Google Advertising to provide relevant ads to the user,
create reports for ad campaigns and avoid duplicate advertisements for
users.
1P_JAR
Source: google.com / google.ro
Persistence: 1 month
Role: Used by Google Advertising to personalize displayed ads.
CONSENT
Source: google.com / google.ro
Persistence: 20 years
Role: Used by Google Advertising to personalize displayed ads.
NID
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used to remember browser settings for your Google
Account.
SID
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used for security and contains reports, the Google
Account ID, and the last log-in date, all of which are digitally encrypted.
HSID
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used for security and contains reports, the Google
Account ID, and the last log-in date, all of which are digitally encrypted.
SSID
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used for security and contains reports, the Google
Account ID, and the last log-in date, all of which are digitally encrypted.
SIDCC
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used for security and contains reports, the Google
Account ID, and the last log-in date, all of which are digitally encrypted.
APISID
Source: google.com / google.ro
Persistence: 6 months
Role: This cookie is used for pages containing Google Maps.
DV
Source: google.com / google.ro
Persistence: 6 months
Role: Used by Google Advertising to personalize displayed ads.
8.
Cookie browser setup recommendations
If you consider that using cookies is not disturbing and the technical
equipment used to browse this site is only used by you, long expiry dates
can be set for storing your browsing history.
If the technical equipment used is used by several people, you may take
into account the setting for deleting individual browsing data each time
the browser is closed.
Disabling or refusing to accept cookies can make this website difficult to
visit, resulting in limitations to its use.
Denying or disabling cookies does not mean you will not receive online
advertising anymore, but it will not be relevant to your preferences and
interests as highlighted by your browsing behavior.
9. Managing cookies
You can manage your cookie preferences on our website by accessing the
"cookie settings" function. To facilitate access to this feature we've
entered the "change settings" button within the message displayed when you
enter the site.
If you change your mind and want to modify your initial option on the use
of cookies and automated technologies, we have created the "GDPR" button
that is displayed throughout the duration of the site navigation on the
left side of the screen and provides quick and easy access to the "cookie
settings" function.
You can also set your browser to wholly or partially reject cookies or
accept cookies only from a particular web page.
Most modern browsers offer you the ability to change cookie settings. The
methods used to get these settings differ depending on the browser and
version.
However, you can get updated information about blocking and deleting
cookies for different browsers through these links:
a) for Chrome:
https://support.google.com/chrome/answer/95647?hl=ro
;
b) for Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
;
c) for Opera:
https://www.opera.com/help/tutorials/security/cookies/
;
d) for Internet Explorer:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
;
e) for Safari: https://support.apple.com/kb/PH21411; si
f) for Edge:
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).
10. Our details
This website is owned and operated by Fitness Scandinavia SRL.
FITNESS SCANDINAVIA SRL is a Romanian legal entity with registered office
in Bucharest, Sector 1, Str. Virgil Madgearu nr. 25D, et. 4, ap. 12 and
secondary office in Bucharest, Sector 1, Str. Puțul lui Zamfir nr. 39,
registered with the Bucharest Trade Registry under no. J40/15284/2011,
unique identification code 29485133.
The company's contact details are:
- Phone: _________,
- E-Mail address:
dataprotection@fitness-scandinavia.ro
.
veronica
Thursday, 03 December 2015
Buna!As vrea sa stiu daca mingea de fitball este indicata in hernie de disc.?Din pacate nu am gasit mai multe indicatii si contraindicatii despre exercitiile cu mingea de fitball.Vrei te rog sa ma ajuti?
Multumesc.